

Die Abwasserberatung Nord-rhein-Westfalen hat sie dabei zur Zertifizierungsreife gebracht. Drei Ingenieurbüros aus Nordrhein-Westfalen haben sich zusammengeschlossen und sich an die Einführung eines QMS "gewagt", die mit der Zertifizierung im De-zember 2005 ihren positiven Abschluss gefunden hat.

Deren Tätigkeiten passen oft nicht in schematische Abläufe, die in immer ähnlichen Endprodukten. Anders sieht das aus im Dienstleistungssektor, speziell bei Ingenieurbüros. Kurzfassung Die Anwendung eines Qualitätsmanagementsystems (QMS) nach DIN EN ISO 9001:2000 ist in weiten Bereichen des produzierenden Gewerbes schon seit gerau-mer Zeit fester Bestandteil des unternehmerischen Handelns. Thus, the organization is highly recommended to carry out the corrective actions as soon as possible for continual improvement. Actions to address these findings are provided. Areas that need to be improved and complied include inadequate manpower for quality activities, unmet targets, and lack of control for externally provided products and services. The strengths of the organization include its understanding of its context, leadership of the top management, existence of planned actions to address risks and availability of almost all significant documents that support compliance and/or sustain the quality operations. conformities (Cs) 25 are nonconformities (NCs) while 13 are opportunities for improvement (OFIs). An internal audit for clauses 4 to 9.1 of the QMS was conducted to determine the extent of QMS implementation and to identify areas of conformities, opportunities for improvement, and nonconformities. This report discusses the extent of compliance of a higher education institution in Isabela, Philippines with the ISO 9001:2015 Quality Management System. These data are analyzed to determine whether the size of the organization has any influence on the non-conformities identified at the QMS audits. The non-conformities identified during the audits are grouped according to the requirements of ISO 9001 standard. Internal audit reports were collected from the companies, and the author himself performed the external audits at the companies that were included in this investigation. The QMS s of these companies have been monitored in detail for four years.

This four years investigation includes 25 organizations, with different scopes of activity and a different number of employees. The investigation was performed on the authentic systems during a practical implementation of the QMS in different organizations. The objective of this paper is to investigate the non-conformities observed during the quality audits in the implementation and application of the QMS according to. The audits of the QMS are used to evaluate the level of compliance to the requirements of relevant standards.

Quality management systems (QMS) based on the requirements of ISO 9001 standard have been present for more than twenty years.
